S-Mart is a one-stop supermarket chain that aims to offer customers a wide range of basic home and personal products under one roof. Each S-Mart store stocks home utility products – including food, toiletries, beauty products, groceries, fresh fruits and vegetables, dairy and beverages, home, needs and more – available at competitive prices that our customers appreciate. Our core objective is to offer good customers service and quality products at great value.
S-Mart is started by Mr. M Kumar to address the growing needs of the Indian family. From the launch of its first store in Mandya, Karnataka state in 2019, S-Mart is going to be well-established presence of 50 locations across Karnataka state by 2025. With our mission to be the lowest priced retailer in the regions we operate, our business continues to grow with new locations planned in more cities.
The supermarket chain of S-Mart stories is owned and operated by SAMRUDDHI ENTERPRISES. The company has its headquarters in Mandya.
*The S-Mart brand owned by SAMRUDDHI ENTERPRISES.
S-Mart is owned and operated by SAMRUDDHI ENTERPRISES – a company founded by Mr. M Kumar.
Me M Kumar is respected business man and social worker in various activities of service and he was the district president of universal human rights service foundation and he understood the customer need and phenomenal growing of eCommerce business, then he thinking to serve the society with best price and best quality product through the S-Mart.
At S-Mart, we research, identity and make available new products and categories that suit the everyday needs of the Indian family. Our mission is to provide the best value possible for our customers, so that every rupee they spend on shopping with us gives them more value for money than they would get anywhere else.
“50 S – MART STORE IN DIFFERENT AREAS IN KARNATAKA STATE BY 2025 WITH GREAT VALUE AND GREAT CUSTOMER SERVICE”
OUR CUSTOMER SERVICE COMMITMENT
At S – Mart, we place strong emphasis on excellence in customer service. Our employees rely on the FACT formula to get the job done, with Dedication and Determination.
To understand the customer needs.
To offering low prices and great service to our customer.
To be clear of achieving Our goal.
To love what i do.
To respect every individual in the organisation and provide her/him with the dignity and attention to make her/him believe that she he makes a difference to the organisation.
To listen and resolve any employee / customer grievance quicken and fairly.
By being open, honest and fair in all our relationships and being respectful and trustful to others..
We strongly believe that honesty and sincerity are critical in achieving complete customer satisfaction. We welcome who share our values and believe in leading by action.
Our Location: In addition to Mandya, S-Mart has planning to open multiple stores in cities such as Mysuru, Bengaluru, Mangalore, Hubballi, Belagavi, Bidar, Hassan etc….